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Payment Policy

Billing Terms & Conditions

Last updated: April 16, 2026

At Kael, we prioritize your security and convenience. This policy outlines our accepted payment methods, our secure checkout process, and our billing practices.

1. Accepted Payment Methods

We accept a wide variety of secure payment options to ensure a seamless shopping experience. You can pay for your order using:

  • Credit/Debit Cards: Visa, Mastercard, American Express (Amex), Discover, and Diners Club.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

2. Payment Security (SSL Encryption)

Your security is our top priority. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and financial information during transmission. We do not store your full credit card details on our servers; all payments are processed through Shopify’s PCI-compliant encrypted gateway.

3. Currency & Pricing

All transactions on our store are processed in United States Dollars (USD). If you are shopping from outside the US, your bank may apply a conversion fee based on the current exchange rate.

4. Payment Authorization

Payment is captured at the time of checkout. When you place an order, your payment method will be charged for the total order amount, including any applicable shipping costs. If an order is cancelled or cannot be fulfilled, a refund will be issued to your original payment method within 5–10 business days.

5. Contact Information

If you have any questions regarding our billing terms or experience any issues during the checkout process, please contact us:

Email: support@kaeltoy.com
Address: 1401 21st Street Ste R, Sacramento, California 95811, United States
Phone: